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Privacy

Privacy statement


PRIVACY STATEMENT

Introduction

This privacy statement applies to Helle Europe and explains why we collect information about you, how we use this information and how we take care of your privacy.

Helle Europe, on a daily basis, is responsible for the company's processing of personal data. The declaration contains information you are entitled to when information is collected from our websites (Personal Data Act § 19) and general information on how we process personal data (Personal Data Act § 18 1st paragraph).

Helle Europe's basis for processing personal data will vary over time, but will in accordance with the Personal Data Act § 8 ​​letter a and b contain consent from the data subject or because it is required by law. Furthermore, it may be necessary to process personal data in order to fulfill an agreement with the data subject or to fulfill a legal obligation. Consent to the processing of personal data may at any time be withdrawn in accordance with Article 13 (2) (c) of the GDPR.

About personal information and regulations

Personal information is information and assessments that can be put together with an identifiable individual. Examples include name, address, phone number, email address, IP, and purchase and behavior history.

What kind of information do we collect?

We collect information, including personal information about you, in order to provide the best possible services. Below is an overview of how we typically collect personal information and what information we are talking about. We do not collect sensitive information.

a) Information you give us yourself

When you register on our website, you must provide some information stored by us, such as name, e-mail address and mobile number. We will also store information when you contact us later.

b) Information we receive through the use of our services

When you use our services, we register information about which services you use and how you use them. We collect among other information about:

Your unit and internet connection
Use of services and purchases
c) Information we receive from other sources

We may access information about you if you use any of the other services we offer on this website. We work closely with third parties (for example, providers of technical services, payment services and delivery services) and can receive information from such parties. This also includes information that is publicly available.

d) Cookies and other content stored locally

When you use our services or visit our websites, cookies and other data are stored which we can read later.

What do we use the information for?

We use the personal information for the following purposes:

a) To deliver and improve our services
b) To tailor the services and give you relevant tips and marketing
c) To communicate better with you
d) To create statistics and understand market trends
e) To prevent our services from being misused.
Sharing of information
Helle Fabrikker will in some cases be able to share personal information with other companies that perform services for us. This is to give you a better and safer website. This is especially true in two situations:

a) When others perform services on our behalf
b) In case of suspicion of violation of the law.
Deletion of personal data
We are required by law to store certain personal information. Examples of this are:

Accounting Act
Order data according to right of withdrawal
Order data according to to guarantee.
You have the right that all our information about you may be deleted when you express this to us, unless the law requires that we store such information. You can contact: post @ helle for this.

Security of personal information
We have established measures to ensure that personal information that we control is not exposed to unauthorized access, collection, use, dissemination, disclosure, copying or modification.

Especially about marketing in e-mail and SMS
If you have an active customer relationship with us, we can send you marketing by e-mail or with other electronic communication methods in accordance with the Marketing Act § 15. This includes newsletters and other types of material such as offers, promotions, events, via e-mail, SMS, and social media.

If you do not have an active customer relationship, we will only send such marketing if you have given us explicit consent to this. Your personal data can also be used to personalize this communication. You can at any time easily and free of charge unsubscribe from such offers through the unsubscribe function by e-mail / SMS.

Changes to the privacy statement
We will be able to update or change the privacy statement. If there are major changes, we will inform about this.

Right to complain
You have the right to complain to a supervisory authority, in this case the Data Inspectorate, cf. GDPR article 13 (2), letter d.


Contact information
If you have questions about our privacy statement or how we use personal information, feel free to contact us at post@helle.no.